Refund policy

Upon Delivery: 

Please make a 360-degree Unboxing Video, showing the clear label, outer packaging, inner packaging and inner contents.

Return Eligibility: 

We want you to be completely satisfied with your AFFASCI purchase. 

  • If for any reason you don't want to keep the product, we gladly accept returns of unused (the shrink wrap shouldn't be removed), unopened, undamaged, and re-sellable products in their original packaging within 5 days of the delivery date. Once these conditions are met, we will refund the order amount within 7-10 business days, except the shipping charges paid for Delivery and Reverse Pick up.

We do accept returns / replacements: 

  • If you receive the shipment with damaged, incorrect, missing, expired or tampered items. In case if you have received a product with any of the following mentioned above, reach out to us at contact@affasci.com within 48 hours of receiving your order, with the attached images, videos and receipt or proof of purchase so that we can investigate the issue and take necessary steps to resolve it.
  • We will bear delivery charges for any of the following issues mentioned above.

We will not accept returns / replacements:

  • If Product is used, tampered or looks damaged  due to neglect, misuse or overuse.
  • If the request is made after 72 hours of the delivery of your order.
  • If the product has damaged packaging or missing its original packaging, labels, price tags, or any samples.
  • If the outer packaging is damaged and does not pass the quality check, we will not be able to make a refund and the product will be sent back to you on your delivery expenses.
  • CANCELLATION POLICY:
  • Cancellations are accepted at any time prior to the dispatch of your order. For Cancellation, please contact our customer service. In this case refund will be made within 24-48 business hours once the cancellation has been processed.

Incase of any questions you reach out to us at +91-8799714105 through a Call / Whatsapp or email us at contact@affasci.com. Our customer service hours are Monday to Saturday, from 10:00 AM to 6:00 P.M.


REFUND POLICY:
All the refunds are processed once the order has reached our warehouse and passed the quality check. The money will be refunded within 7-10 days.

EXCHANGE POLICY:

  1. We have a 5 day exchange policy in case of any manufacturing defect or leakage, you can reach out to us through our Contact Us page.
  2. For prompt handling of your concern, kindly attach an image of the shipping invoice when submitting your inquiry
  3. Incase of any questions you reach out to us at +91-8799714105 through a Call / Whatsapp or email us at contact@affasci.com. Our customer service hours are Monday to Saturday, from 10:00 AM to 6:00 P.M.


THANK YOU FOR CHOOSING AFFASCI !